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There are times when we all need to be more assertive, to be positive about ourselves and about others, to show respect for others by respecting ourselves. This book puts assertiveness in context and offers practical, thoroughly researched, tried and tested advice. Through clearly explained and thoughtfully presented examples, Assertiveness Step By Step will support you in moving towards a more positive sense of who you are and help you o change your behavior for the better. In life you won't always get what you want, but you will learn from the book to know what it is you want and how to pursue it more positively.