Big Data and Smart Service Systems

The rapid development of computer and Internet technologies has led the world to the era of Big Data. Big Data technologies are widely used, which has brought unprecedented impacts on traditional industries and lifestyle. More and more governments, business sectors and institutions begin to realize data is becoming the most valuable asset and data analysis is becoming the core competitiveness. In this situation, as an important part of the national economy, the modern service industry urgently needs to apply Big Data technology to develop new business, service and management models. This will provide high-value, high-level, knowledge-based social services for the community. Content includes: the theories and applications about the basis of Big Data and smart service systems, data acquisition, smart cities, business decision-making support, smart service design. Describes the frontier of service science and motivates a discussion among readers in multidisciplinary subject areas to explore the design of smart serviceIllustrates the concepts, framework, and application of big data and smart service systemsDemonstrates the crucial role of smart service to promote the transformation of the regional and global economy