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There are many reasons why we don't speak up at work, whether it be worrying about our job security or just a fear of speaking in front of others. In this book, we look at why this is the case, plus the challenges that businesses face when it comes to getting people to speak up, and why they must train and empower their teams to do more of it and do it better.We cover the need to overcome the fear of speaking up, the way we communicate, how non-techies can improve the way they talk to software teams, and also how software teams can talk to the wider business. We also look at ways in which the business can get teams talking so they can learn and benefit from the experience of their most important resource, and finish with the importance of recruiting good communicators.
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