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The aim of this book is to provide both managers and those entering the training profession with a practical guide to delivering successful developmental events. The author presents a guide which covers the realities of running a training event. An introductory section explains the need for training and the benefits it can bring. The rest of the text shows how to design a successful training session, details the preparation and delivery and provides a collection of model documents and forms that can be used at various stages of the training cycle. The text includes tips, tools, checklists, examples and exercises, together with real-life anecdotes to help make points memorable.
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