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Management by Measurement

Name: Management by Measurement
Brand: Springer-Verlag Berlin and Heidelberg GmbH & Co. KG
SKU: 01654152
Price: 112.79 EUR
Availability: InStock
Author: Fiorenzo Franceschini
ISBN: 9783642092275

Designing Key Indicators and Performance Measurement Systems

Fiorenzo Franceschini

Maurizio Galetto

Domenico Maisano

Idioma

Inglés

Libro Tapa blanda

Código Libristo: 01654152

Editores Springer-Verlag Berlin and Heidelberg GmbH & Co. KG, octubre 2010

Companies are what they measure and the selection of good performance indicators is not an easy proc... Descripción completa

Código Libristo: 01654152

276 b

112.79 €

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Companies are what they measure and the selection of good performance indicators is not an easy process. This monograph suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability. It focuses on the designing of a Performance Measurement System (PMS).A world that is changing faster and faster forces companies to a continuous performance monitoring. Indicators give the impression to be the real engine of organizations or even the economy at large. But performance indicators are not simple observation tools. They can have a deep "normative" effect, which can modify organizational behaviour and influence key decisions. Companies are what they measure!§The selection of good performance indicators is not an easy process. This monograph focuses on the designing of a Performance Measurement System (PMS), knowing that "magic rules" to identify them do not exist. Some indicators seem right and easy to measure, but have subtle, counter-productive consequences. Other indicators are more difficult to measure, but focus the enterprise on those decisions and actions that are critical to success. This book suggests how to identify indicators that achieve a balance in these effects and enhance long-term profitability.