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In The Quality Revolution, George Mouradian examines the quality initiatives -past and present- that have been used throughout the world. Mouradian's purpose is to clarify exactly what quality is to workers of all levels, from CEOs to production workers within an organization. He describes the history of quality, from how it began in ancient times and evolved to what it is today. This book will assist all who are interested in quality, as well as organizations that endeavor to become more competitive and profitable through improvements in quality, and may serve as a college and university textbook on quality and reliability.
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