Contacto
Cómo comprar
Entrega
Guía de compras
Second Generation Car-Sharing
Developing a New Mobility Services Target Groups and Service Characteristics
Inglés
236 b
Hasta 30 días para devoluciones
Clientes que también han comprado
/
Tapa blanda
7.19
€
/
Tapa blanda
6.29
€
/
Tapa blanda
24.10
€
/
Tapa blanda
8.99
€
/
Tapa blanda
34.50
€
Dr. Bodo Schwieger describes the implementation and evaluation of an innovative service: One-Way and Open-End Car-Sharing. A field test offered gasoline vehicles in a One-Way rental scheme within an urban environment: 25 Smart vehicles were based at 8 stations and available to 4,000 car-sharing customers. This service is being analyzed for efficiency and customer reactions. In a second step, other car-sharing companies in Hamburg (Germany), Seattle (Washington), Kyoto and Tokyo (Japan) are analyzed for their approaches to improving their services. Car-sharing has recently become a highly relevant topic with the fast expansion of major providers such as car2go, DriveNow and Quicar. The author applies the methods of service engineering . This approach combines technological competence, marketing know-how and customer analysis. This book delivers densely accumulated information for anyone who is involved in introducing and developing new services, either within transportation or related branches. The book is based on the author s dissertation at the Technical University of Berlin.
Sobre el libro
Inglés
Regale este libro hoy
Es fácil
1 Añadir al carrito y elegir Entregar como regalo en el checkout 2 Le enviaremos un vale 3 El libro llegará a la dirección del destinatarioTambién puede interesarle
/
Tapa blanda
17.19
€
/
Tapa blanda
24.50
€
¡Hola! Soy Libroamiko, tu asesor de libros.
¿Cómo puedo ayudarte?