Build Trust First

Most leaders agree trust is important to their organizations. However, they usually cannot describe what they do to lead or build trust. To get ahead in real problem-solving and lead trust-building, leaders must first think differently and decide to take action to create the conditions in their organizations for trust to grow.

Brigadier General (Ret) Mark Towne shares over three decades of experience leading from the frontline to the boardroom in this groundbreaking approach where trust is not merely a reactive personal feeling or managerial task. Instead, Mark shows us how trust-building is a fundamental leadership competency we can leverage to create and sustain value.

Build Trust First will equip and inspire you and your leadership teams to:

• Think about trust-building in pragmatic and actionable terms.
• Help managers become more effective leaders in trust-building and problem-solving.
• Provide board members and executives with the language and tools for establishing strong cultures of trust.
• Develop leaders at all levels of your organization to see themselves and their environments better so they can effectively lead trust-building and value-creation.

Mark's insights and stories and those of the C-suite leaders he interviewed for this book reveal the value of trust-leadership in action. When you are equipped to lead and make the decision to be a trust-leader, you can accelerate your business performance, improve the lives of the people you lead, and create networks of trust-leaders who can help you change the world!